Discussions

Ask a Question
Back to All

Clarification on Accreditation Status Webhook Behavior

Hi everyone,

I'm currently integrating InvestReady's API into our onboarding system and had a question regarding the accreditation status webhook.

Once a user submits their documentation and their accreditation is either approved or denied, does the webhook fire only once for the final status? Or should we expect intermediate status updates (e.g., "in review", "additional info needed", etc.) via the webhook as well?

Additionally, are there any best practices for handling retries or failed webhook deliveries in case our endpoint is temporarily unavailable?

Thanks in advance for the help — I couldn’t find detailed clarification on this in the docs, so any insight would be much appreciated!

Best,

ragdoll hit